Facilities at Haas

 

Requesting Services

Types of Service Requests

Emergency Request (24 hour service)

Call: 510-642-1032

Urgent Request

Submit: Facilities Work Request

Routine Service Request

Submit: Facilities Work Request

What is an Emergency Request?

 

  • Any problem that may hurt/damage a person or building
  • Pipe leakages
  • Front entrance door or gates not securing
  • Power outages
  • Toilet overflow
  • Gas smell
  • Too hot/Too cold in room space
  • What is an Urgent Request?

     

  • Faucet or sink dripping
  • Ballast issues
  • Lighting outages
  • Damaged light fixture
  • Sticking lock
  • Fan noise
  • Loose door handle
  • What is a Routine Service Request?

     

  • Alterations and renovations
  • Cracked window glass
  • Damaged walls
  • Requests for billable services: e.g. picture hanging, wall outlet installation, etc.
  • Priority 1 Response Time: Within 24 Hours Priority 2 Response Time: Within 4 days Priority 3 Response Time: Within 14 days

    Be prepared to provide the following information:

    • Location of problem: building name, floor, room number
    • Brief description of problem
    You will be connected to your email and you will be able to send us an email with a brief description of the issue to fixit@haas.berkeley.edu You will be connected to your email and you will be able to send us an email with a brief description of the issue to fixit@haas.berkeley.edu