Education
BS, psychology, University of Durham, England
Postgraduate Certificate, education, Oxford University, England
MBA, business administration, University of North Carolina, Chapel Hill
Ph.D., psychology, Brown University
Positions Held
At Haas since 1995
2005 - present Senior Lecturer, Haas School of Business, UC
Berkeley
1995
- 2005 Lecturer, Haas School of Business, UC Berkeley
2002 Visiting Lecturer, Graduate School of Business, Stanford
University, CA
1998 Lecturer in Marketing, Santa Clara University, Santa
Clara, CA
1998 Lecturer in Management, University of San Francisco,
CA
1998 Guest faculty, Technical University of Budapest, Hungary
1995 - 1996 Director, Undergraduate Program, Haas School
of Business, UC Berkeley
Current Research and Interests
- Pricing strategy
- Quality management
- Service operations
Selected Papers and Publications
- "A Primer on Risk and Uncertainty," The Rotman Magazine, Spring 2007.
- "Public Relations Comes of Age," Business
Horizons, May-June 2006.
- Principles of Business, 2006: The
Haas School of Business Reader, Pearson 2005, Editor.
- Business Protocol, Atomic Dog, Second Edition 2006.
- "Annual
reports RIP" New York Times (Op Ed, Business
Section), June 28, 1998.
Teaching
- UGBA 10 Principles
of Business
- UGBA 96 Introduction to Personal Financial Planning
- UGBA 100 Business Communication
- UGBA 106 Marketing
- UGBA 196 Doing Business in Asia, Travel Study
- E206, Marketing Organization and Management
- MBA 296 Fundamentals of Business
Problems? Contact www
haas.berkeley.edu
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