Working @ Haas

Human Resources

Staff Experience Analyst

Job Title: Staff Experience Analyst (7397U) #24431
Job ID: 24431
Location: Main Campus-Berkeley
Full/Part Time: Full-Time
Department: Haas Core Programs
Regular/Temporary: Regular

About Berkeley

The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at

Application Review Date

The First Review Date for this job is: 1/26/2018

Departmental Overview

The Haas School Business (“Berkeley Haas”) is one of the pre-eminent business schools in the world. The school employs ~ 80 FTE ladder faculty, 130 professional faculty and 230 FTE staff serving 2,200 students in six degree programs three of which are “self-supporting.” In addition, the school is home to a strong and growing Executive Education unit which serves both domestic and international executives. Berkeley Haas supports a multitude of research, teaching and public service institutes as well as two research laboratories, the Long Business Library, and an on-site cafe. Staff is organized across many functions including admissions, career services, computing, financial aid, student affairs, payroll, business services and facilities. The school provides business and financial leadership/expertise to the campus and is served by an international advisory board of business and industry leaders.

The school’s annual budget is in excess of $150 million and boasts an endowment of more than $300 million. The complexities of the school’s finances include non-state funded faculty FTE, self-funded degree programs (and corresponding independent fee approval and registration processes), over 300 funds of all types (central, student fees, recharge, gifts, endowments (held at both the Regents and Berkeley Foundation) contracts and grants), and multiple loan programs some of which are self-funded and insured. Further, the Berkeley Haas senior staff, Dean, faculty and advisory board demand robust year-end financial statements. In short, the school has the highest standards for financial management and it has an incredibly complex professional school financial system given the unique activities of the school.


Assists in planning, development and administration of policies and programs to support Haas talent management and staff experience goals. The role for this position is to 1) participate in the development and execution of talent management strategies 2) align staff processes with Haas culture and strategy 3) create and manage programs for staff engagement and 4) streamline and customize staff access to information and resources.

Involves analytical studies on a variety of policies, projects, programs and issues in support of a function, program and/or organizational unit, or in research of new or changing systems and programs. Assists in policy and program planning, development and administration; interprets, monitors and analyzes information regarding policies and procedures and provides consultative services regarding general management to department administrators.

  • Gathers and assembles analytical and factual data on assigned problems and issues to prepare reports and/or analyses summarizing information on the assigned issues and commenting on other significance for internal department constituents. On a project basis, performs analytical studies on a variety of policies, programs and issues.
  • Captures, manages and analyzes data to support staff related metrics for the school including customer feedback instruments.
  • Manages HR reporting internally and externally (FTE tracking, separations, staff experience data).
  • Analyze existing Haas staff policies/practices and prevailing practices among similar organizations to recommend competitive programs aimed at engagement and retention.
  • Gathers and disseminates organizational data (organization charts, job descriptions).

Prepares, edits and modifies documents, presentations and proposals.

  • Prepares presentations and reports for new initiatives and to provide ongoing communication to Haas staff.
  • Prepares and updates ongoing management tools (i.e, Manager’s Toolkit) and website.
  • Using subject matter knowledge, collects and prepares information for use in discussions, meetings leadership.
  • Provides a variety of analytical duties in support of a function, program and/or organizational unit.

Participates in administrative policy and program planning and development.

  • Manages projects and programs related to orientation, recognition, community/culture building and communications.
  • Develops technological solutions designed to improve the staff experience.
  • Serves as Project Manager for School-wide initiatives such as campus shared services and implementation for aspects of Haas talent management strategy.
  • Provides comprehensive coordination and management oversight of moderately complex and/or medium-size events designed for organizational effectiveness.
  • Professional development - develops a professional development plan, attends designated courses/seminars, serves on school and/or campus committees, etc.

Required Qualifications

  • Related experience in administration
  • Working knowledge of common campus-specific and other computer application programs. Experience leveraging technology to improve delivery of services
  • Solid communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing. Solid presentation skills.
  • Solid ability to multi-task with demanding timeframes
  • Ability to use discretion and maintain all confidentiality
  • Ability to use sound judgment in responding to issues and concerns
  • Working skills to analyze information and synthesize large amounts of data with strong attention to detail.
  • Working knowledge of and experience applying professional project management concepts
  • Has analytical skills to conduct research, analysis and develop recommendations; demonstrated organization skills and problem-solving skills
  • Bachelors degree in related area and/or equivalent experience/training

Preferred Qualifications

  • Possesses basic knowledge of human resources policies, programs and campus procedures
  • Working knowledge of Haas organization structure, culture, defining principles and strategic goals

Salary & Benefits

For information on the comprehensive benefits package offered by the University visit:

How to Apply

To apply, please visit Please submit the cover letter and resume as a single attachment when applying.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

For the complete University of California nondiscrimination and affirmative action policy see: