Working @ Haas

Human Resources

Program Manager - Advising & Programs

Job Title: Program Manager - Advising & Programs (7397U) #24446
Job ID: 24446
Location: Main Campus-Berkeley
Full/Part Time: Full-Time
Department: Haas Core Programs
Regular/Temporary: Temporary

About Berkeley

The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html

Departmental Overview

The Haas School Business ("Berkeley Haas") is one of the per-eminent business schools in the world. The school employs ~ 80 FTE ladder faculty, 130 professional faculty and 230 FTE staff serving 2,200 students in six degree programs—three of which are "self-supporting." In addition, the school is home to a strong and growing Executive Education unit which serves both domestic and international executives. Berkeley Haas supports a multitude of research, teaching and public service institutes as well as two research laboratories, the Long Business Library, and an on-site café. Staff is organized across many functions including admissions, career services, computing, financial aid, student affairs, payroll, business services and facilities. The school provides business and financial leadership/expertise to the campus and is served by an international advisory board of business and industry leaders.

The school's annual budget is in excess of $150 million and boasts an endowment of more than $300 million. The complexities of the school's finances include non-state funded faculty FTE, self-funded degree programs (and corresponding independent fee approval and registration processes), over 300 funds of all types (central, student fees, recharge, gifts, endowments (held at both the Regents and Berkeley Foundation) contracts and grants), and multiple loan programs some of which are self-funded and insured. Further, the Berkeley Haas senior staff, Dean, faculty and advisory board demand robust year-end financial statements. In short, the school has the highest standards for financial management AND it has an incredibly complex professional school financial system given the unique activities of the school.

Responsibilities

Involves analytical studies on a variety of policies, projects, programs and issues in support of a function, program and/or organizational unit, or in research of new or changing systems and programs. Assists in policy and program planning, development and administration; interprets, monitors and analyzes information regarding policies and procedures and provides consultative services regarding general management to department administrators.

Applies professional concepts to perform analysis of data/systems pertaining to moderately complex projects, policies and/or processes and functions. Examples:

  • Creates consumer insight surveys to effectively analyze the value-add of all programs (including but not limited to webinars, workshops, and advising).
  • Identifies industry-specific training opportunities for students looking to transition to other fields in their career.
  • Serves as Project Lead for continual upgrading and development of online resources (e.g. CareerNet, bCourses, etc.).

Gathers and assembles analytical and factual data on assigned problems and issues to prepare reports and/or analyses summarizing information on the assigned issues commenting on other significance for internal department constituents. Examples:

  • Team Lead with vendors (e.g. GradLeaders, 12Twenty, etc.), Adjunct Advisors, and external contractors.
  • Developing timelines and project plans of special events driven by Program/Advising team, and seeking out and managing cross-program execution, coordinating with broader Operations team when appropriate.
  • Contribute to Ops Team special projects as necessary.
  • Support customization and delivery of program communications strategy.

Using subject matter knowledge, collects and prepares information for use in discussions, meetings of high level management and external constituents.

  • Create and execute training plan, managing multiple in-person training events, coordinating content and delivery with internal stakeholders.
  • Planning and organizing activities such as Orientation, Alumni and Student Panels, signature Experienced Hire events, Adjunct and NJST leader kickoff, etc.

On a project basis, performs analytical studies on a variety of policies, programs and issues. Examples:

  • Analyze appointment data to understand student demand. Communicate regularly with lead coaches to source new programs and determine student need from their insights.
  • Determine appropriate timing and offering of job search teams for students. Coordinate with team leaders (Career Coaches and staff), edit and provide training materials, and manage sign ups and communication with leaders and students.

Participates in administrative policy and program planning and development. Examples:

  • Develops and proposes ongoing program strategies, for Senior Director to approve, by engaging key staff and student stakeholders and analyzing student performance data.
  • Develops and proposes strategies for using existing technologies, to be approved by Senior Director, by evaluating existing capabilities against current and future student and staff needs.
  • Researches, reviews, and evaluates outside career education programs, technologies, and vendors to support ongoing efforts to build organizational capabilities and capacity.
  • Develops and leads training sessions for MBA students on using career-related technologies and programs
  • Co-leads hiring and onboarding of student coaches - Create and distribute a job description, facilitate informational workshop, maintain job posting, determine target industry hiring plan and categories of evaluation of candidates, review applications and manage the execution of interviews.
  • Creates and executes training plan, managing multiple in-person training events, coordinating content and delivery with internal stakeholders.
  • Supports student worker timekeeping functions, approving and communicating around bi-weekly timesheet submission.

Required Qualifications

  • Working knowledge of common campus-specific and other computer application programs. Ability to understand and manage projects related to website development, including UX design.
  • Solid communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing.
  • Solid ability to multi-task with demanding timeframes.
  • Ability to use discretion and maintain all confidentiality.
  • Ability to use sound judgment in responding to issues and concerns.
  • Working skills to analyze information and synthesize large amounts of data with strong attention to detail.
  • Understanding of MBA Programs, their key stakeholders, how they operate, etc.

Preferred Qualifications

  • Experience in HTML, Dreamweaver, Camtasia, WebEx, CareerNet, Campus Groups, or Adobe.
  • Prior experience gained in graduate-level programs, MMBA campus recruitment, event management, or professional services.

Salary & Benefits

Salary: $21.70 - $28.74 per hour.

For information on the comprehensive benefits package offered by the University visit:

http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

To apply, please visit http://jobs.berkeley.edu. Please submit the cover letter and resume as a single attachment when applying.

Other Information

This is a temporary (limited) appointment with an end date of 9/28/2018.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct