The Spot and HEART Award Program recognizes the excellence that exists in all units and job functions at Haas. Any member of the Haas community may submit nominations at any time. The Spot and HEART Award Committee then reviews nominations and recommends Spot and HEART award distribution.
The 2016-17 Spot and HEART Award committee includes: Doreen Del Testa, Meg Fellner, Sandria Frost, Almadora Henry, Sarah Hernandez, Rocky Moran, and Lisa Robinson.
The committee reviews nominations every two weeks. To nominate a colleague for a Spot or HEART award, please complete the nomination form (provide as much information as possible about the accomplishment) and submit to Fani Garagouni.
PPSM (PSS and MSP) and employees in the Clerical (CX) bargaining unit are eligible for Spot Awards. Represented employees in bargaining units (other than the Clerical bargaining unit) are eligible for HEART awards.
As of March 13, 2017 twenty six Spot and HEART awards have been distributed. Congratulations to the recipients! Here is what the nominators had to say about the accomplishments of the award recipients:
Rick crafted a rigorous and creative communications plan in order to promote the 2017 YOU@Haas Engagement Survey. His idea of the video series The Many Voices of Haas Engagement aimed to engage the community throughout the time when the survey was open. In light of that, he orchestrated short videos featuring various staff members who shared their thoughts on what engagement means/sounds to them. Rick sent an email message every weekday that included a video or two, creating a steady drum beat around the survey. The Voices of Engagement videos were authentic and ultimately contributed to reaching the highest participation rate we had for an engagement survey - 85%. As a result of this rigorous communications plan and high participation rate, the school received robust data and will be well positioned to create an impactful action planning process.
Eric played an important role in making the Voices of Haas Engagement video series happen. This series included 14 videos of different staff members sharing their thoughts on what engagement means for them and aimed to encourage staff to take the survey. The video series took a lot of coordination and each video included multiple takes (and putting people at ease) and editing afterwards. All videos were well done and the final video-bonus (the sounds of engagement) was especially creative and fun. And, the survey participation rate was the highest we ever achieved - 85%. In addition, this was a collaborative effort where Eric provided the technical expertise, video production and editing while Rick Bidgood guided the overall communications plan for the 2017 YOU@Haas survey. It’s a great example of what can be achieved when two colleagues from different units work together.
As part of its research umbrell, CSSL sponsored the Armed Conflict Resolution and People's Rights (ACRes) project, led by Angana Chatterji and Shashi Buluswar. Andrik, despite his overfull schedule, went above and beyond his job responsibilities to provide support, expertise and guidance throughout the entire cycle of the project. More specifically, he aided the project in: incorporating a multi-sector approach, defining the project's partnerships as a collaborative network, identifying the social impact dimensions of the work from a Haas standpoint, streamlining the everyday functioning of the project, messaging the relevance to corporate donors, and crafting a succint web presence. Andrik's collaborative approach and commitment to the project's success, regardless if it fell in his job scope, exemplifies the campus principle We include and excel together. The ACRes project recently moved to the Center for Race and Gender at UC Berkeley and Andrik is still involved as part of the Advisory Group.
As part of his early morning routine, Jesse ventures upstairs to the staff lounge and draws a funny cartoon on the whiteboard that he's found the evening before on the web. Jesse’s commitment shines in this activity - he’s been drawing cartoons on the staff lounge whiteboard every morning for the nearly 2+ years. These cartoons regularly reference an issue that is in play at Haas, serving to humorously spark conversation on sensitive or even controversial topics - conversations that might otherwise never occur. Even when they don’t reference a current issue or humorously spark fruitful dialog - they almost always provoke a smile or a comment and thereby brighten the day of the dozens of staff, faculty, students, and visitors that venture into the lounge to find some company or simply refill their cup of coffee on a daily basis.
MarCom staff are fortunate to have someone on their team who not only brings social media and website architecture insights to the table and who is skilled in project management, but who is also letter perfect in grammar, punctuation, and word use and who brings a keen copyediting eye to their work - Debra Goldentyer. Copyediting is not in Debra's scope of work, but she consistently steps up to review blog posts and news stories. Most recently she took on the proofreading and copy editing of the new 40+ page EMBA website, ensuring that after all the work that went into design and content, the team put forward a site that was clean, clear and error-free. Her help, outside the bounds of her normal work, in ensuring that Haas always puts its best forward is much appreicated.
Questioning the status quo, Yasmin proposed that the DAR team leverage Cvent's EventBuild to create one seamless registration portal for Reunion Weekend and Alumni Conference - the two largest, signature events organized by DAR. Yasmin worked alongside EventBuild developers to create a custom registration portal and reporting system to meet the needs of our users and staff. She recruited DAR-wide staff to help test the registration portal, putting togehter a comprehensive list of registration scenarios and assigning personas for staff to provide input and feedback on the user experience. Her initiative led to a business process improvement wherein we can now use this one-portal, one report EventBuild as a template for futture Reunion Weekends and Alumni Conferences.
Kim managed the public announcement/PR for the launch of the new Management, Entrepreneurship, & Technology Program. Using Confidence without Attitude, she put together a robust PR plan working closely with her communications counterpart in Engineering and with the central campus Public Affairs Office. Due to unexpected staffing changes, Kim single-handedly promoted M.E.T. to business, education, general news, and engineering reporters, securing nine stories in several media outlets. Her social media skills also shined: In just 24 hours, her Facebook post reached nearly 41,000 viewers, 847 likes and 17 loves. Kim went beyond herself to help launch this program.
Team Members: Anne Campbell, Eileen Jacob, Drew Ollero, Rahul Sampat
The EWMBA AdCom team went above and beyond to increase the EW application pool in one of the weakest PTMBA markets. Anne, Eileen, Drew and Rahul came together as a team and brainstormed an emergency plan, adding tactics they had never employed before. Because of this team's efforts, applications increased comparably to years prior. It was amazing how no one complained but just came together to accomplish something important for the program and the school. Many efforts like this happen behind the scenes and all the school sees is that admissions goals were met and student quality was kept high. But, it is only because of the level of commitment and ownership by this team that allowed this to happen.
Ute demonstrated true service excellence and innovation under severe time and budget constraints when she was asked to manage the development and implementation of a communications plan for the new Management, Entrepreneurship, & Technology program. She and colleagues at MarCom and the College of Engineering were given the goal of creating a significant buzz for the program among alumni, donors, and prospective students at launch via a strong web presence, a social media campaign, news media pitching, and messaging via alumni and donor communications. With less than 6 weeks to make it all happen, Ute guided the team through the complex communications planning and implementation activities. Making creative, cost-conscious choices, Ute achieved and exceeded the communications goals of the project and positioned the two schools to take their joint efforts to a new, outstanding level.
With a colleague out on leave during the busy fall event season, Sue graciously stepped up to serve as the Haas Gala Sponsorship and VIP guest coordinator (while also maintaining her existing responsibilities and workload). This entailed a tremendous amount of follow up with efficient, precise and timely communications with key donors of the 2016 Gala. Sue also handled an additional and unexpected layer of complexity for the sold out Gala. She managed the outreach and follow-up with individuals on the wait list throughout the month of October. The combination of handling all of the Gala sponsors and wait list communications meant that Sue handled a majority of the Gala guest registrations "on the back end" and collaborated with several of her DAR colleagues. Sue's efforts made a huge difference in the guests experience at the Gala and provided a remendous support to the DAR team.
Over the summer, the Advancement Services team experienced a lot of transition due to staffing changes. This left the team with much work to cover and a smaller staff during the summer when also the work-study students tend to decrease their schedules. Brenda stepped up to the plate and took the lead on various unit activities. She helped onboard a new employee, managed the students, helped hire two students, and eventually another replacement, all while covering her own duties and a few tasks from a vacant position - producing donor acknowledgement letters. Brenda ensured that the donor letters were completed and sent out in a timely manner and made several process improvement suggestions which were implemented. Brenda's willingness to go the extra mile kept the unit running and provided succesful knowledge transfer to new employees.
Amy identified a great opportunity for our students and faculty to meet with Dr. Thelma Awori. Dr. Awori has served as Assistant Secretary General of the United Nations and tirelessly worked on expanding women's leadership in Africa. Amy organized a reception for our students and other African students on campus where they had the opporunity to speak with Dr. Awori and develop a sense of community here at U.C. Berkeley. The efforts that Amy put forth to make this visit a success fall under our diversity and inclusion OGST tactic. In addition, this event took place a few days before the Haas Diversity conference and provided our students a valuable experience they could share with potential students.
Adriana's positive attitude, professionalism, and willingness to go above and beyond make her a true asset for the IBI team. Adriana takes her assignments as an opportunity to invest in improving IBI. In organizing an academic conference, she made several changes that both improved the collection of registration fees and reduced conference expenses. As a result, the conference organizers have a stronger financial base to start planning next year's conference. Another example Adriana's beyond yourself attitude is when she took it upon herself to produce a newsletter because her colleagues at the center were focused on organizing a three-day event that was happening at the same time. She worked long hours to produce the newsletter, wrote the articles, designed the format and do her part in the three-day event that was taking place at the same time.
When the Graduate Division challenged the undergraduate degree of an international EMBA applicant, Jen went the extra mile to get his transcripts approved while minimizing any extra effort on the applicant's part and protecting him from a lot of red tape. Without her guidance and assurance, there's a good chance he would have been disheartened and accepted his offer from another business school. Thanks to Jen's efforts, the admissions office team were able to enroll this student in EMBA. Jen consistently goes beyond herself in the way she cares about the applicants; she does whatever it takes to ensure they have an outstanding level of customer support through the admissions process.
Marco hosted and moderated a panel discussion called "Non-Engineering Careers at Bay Area Tech Companies" through the Dave Eckels diversity grant. The event was co-sposnored by Haas and 100 Black Men of the Bay Area. As an active member of 100 Black Men of the Bay Area, Marco saw an opportunity to make connections between the two organizations, in order to increase awareness and potentially increase applications to our degree programs from underreppresented minority students - a key priority for the school. The event included panelists from Google, Slack, MongoDB, Lyft and Yelp. There were current Haas MBA students, recent Haas MBA graduates and UCB undergraduates in attendance in addition to the general public. Several attendees followed up with Marco to get more information about opportunities at Haas (degree programs, ExecEd, careers). As a result of this event, Haas is now seen as a resource for more people of color regarding education and job opportunities.
Xiaoyan has provided a great deal of support to the DAR Advancement Services team over the past several months. She was identified to fill a portion of a role of a person who was retiring in Advancement Services. In the spirit of student always, Xiaoyan learned the Advancement Services database and many business processes in order to provide a smooth level of custome service after the retirement. She has been an outstanding partner for Advancement Services and has embraced this challenge with an open mind. A recent data issue was identified with the campus student information system, CADS and Career Net. Xiaoyan collaborated with two other HTS colleagues, Advancement Seervices, UDAR team, and Career Net to quickly update a database table that fixed the problem.
Charged with overseeing the Haas Undergraduate Parents Homecoming Reception, Lisa took the initiative and went well beyond herself to collaborate with central University Development and Alumni Relations, Cal Parents Director and program, our various Haas Degree program offices and our Alumni Relations team to identify new potential parent prospects and proactively communicate more widely with Haas parents of newly admitted students and graduating students. This deeper engagement of Haas Parents has led to an oversold Homecoming Parents Reception, a clear sign that her increased outreach and commnication with this key population is already paying dividends to our school.
In September the dean's office hosted an event that aimed to build bridges and encourage interdisciplinary connections between faculy and senior staff. Almadora coordinated this event and managed all aspects - developing the invitation, working with the caterer and taking care of all logistics. Her attention to detail was remarkable and the event was smooth and flawless. Furthermore, event planning is not part of Almadora's role so with this effort she truly went above and beyond her assignment.
Together Emily and Kristen developed and introduced a Constituent Gift Giving Matrix, a document designed to help their Development & Alumni Relations colleagues better understand the purpose, policy and procedures for giving gifts to prospects, donors, volunteers and/or speakers. Not only did they idetify the need for this type of resouce, but they also sought feedback and input from Campus Shared Services, associates, supervisors and the DAR management team. Going beyond the scope of their work in events and budget management, Emily and Kristen designed this document to help colleagues be more intentional in their gift selection, serve as better stewards of campus resources and maintain accurate inventory records.
Tom coordinated more than 40 staff and faculty office moves and set-ups this past summer. Each office move involves gathering details for each staff and faculty member and plan the office moves according to their space needs. Coordination entails working with internal and external groups such as CSS IT, moving services, painters, carpet installer, furniture vendor, etc. Every office move was done with attention to detail and exceptional customer care. Furthermore, Tom did a terrific job managing all those office moves while at the same time coordinating the school's summer painting program of interior areas for all three buildings.
The rollout of the new SIS system has caused many challenges across Haas. Sam Ha of the FTMBA Program Office truly went beyond himself to share his knowledge about the new systems with the EWMBA program. Sam had plenty on his plate with his own program office duties, yet he took the initiative to learn the details of the system himself, created training documents, anticipated issues and led in-person training across programs. He was so quick to learn the technology and as he discovered problems (and solutions!), he immediately updated the EWMBA team. He was always willing to help EWMBA program team with their questions and spent countless hours ensuring they were equipped to navigate their own enrollment exports. He did all this with a smile on his face making sure all program offices could excel together.
Last spring, while the YEAH program office (now Boost@Berkeley-Haas) team were juggling the details of wrapping up the senior year for YEAH participants, rebranding the program to Boost, recruiting a new cohort of rising ninth graders and families to the program, they were also searching for a speaker for the YEAH graduation ceremony. They needed someone connected to the current program, but who could also realize they were moving the program forward. Luckily, they did not have to look far. Olive Davis’ name jumped to the top of their list to invite to speak at the final YEAH Commencement Ceremony, and she was the perfect choice at the perfect time. Olive was inspiring in her remarks, and clearly went “beyond herself” in acknowledging the road is not always easy, and for the students to recognize how far they had already come. She was enthusiastic, but also serious and professional towards the students; she delivered wonderful remarks on a transformative evening.